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Policies

 

 

1. COPPYRIGHT:

Copyright of materials available on this website belong to GOcad. Apart from use for the purposes of private study or research as permitted under Copyright Legislation, no part may be reproduced or used for Commercial Purposes.


2. PRIVACY:

Gotech Equipment will not collect or record personal information except what is provided freely via online forms. Information provided will be treated as strictly confidential and will only be used for the purpose intended or stated on the form. Under no circumstances will we reveal the personal details of past customers or pass on such information to any third parties.

Email addresses will only be used to respond to specific queries and will only be used for the purpose stated.


 

3. WARRANTY:

The products are guaranteed to be free from defects in workmanship and parts for a period of 12 months from the date of purchase. Defects that occur within the warranty period, under normal use and care will be repaired or replaced at our discretion, solely at our option with no charge for parts or labour.
The benefits conferred by the warranty are in addition to all rights and remedies in respect of the product that the consumer has under the Trade Practices Act and similar state and territory laws.

Proof of Purchase
The warranty is valid of the original purchase only and is not transferable. Please keep your delivery docket or receipt as proof of purchase and as proof of the date on which the purchase was made. The delivery docket or receipt must be presented when making a warranty claim.

Service during the warranty period
Please ensure the product is properly packaged so as to ensure that no damage occurs to the product during transit. Also make sure that you have included an explanation of the problem.
In the event of goods requiring repair under warranty, the owner is responsible tor the cost of transportation. The product will be at owner's risk whilst in transit to or from the Authorised Service Centres. Should the goods be found to be in sound working order the owner might be charged a fee.

Extent of Warranty:
The warranty is limited to defects in workmanship or parts. All defective products or parts will be repaired or replaced.

Normal Wear and Tear:
The warranty does not cover normal wear and tear of the product or parts.

Exclusions:
The warranty does not cover:
Any defect caused by an accident, misuse, abuse, improper installation or operation, lack of reasonable care, unauthorised modification, loss of parts, tampering or attempted repair by a person not authorised by the distributor.
Any product that has been damaged by a lightning strike either directly or indirectly or a main's power surge.
Any product that has not been installed, operated or maintained in accordance with the manufacturer's operating instructions provided with the product.
Any product that has been used in any way other than its intended purpose.
If the product is located outside Australia.
Any damage caused by improper power input or improper cable connection.

 

 

*Legal Notice: Copyright © GOcad. All rights reserved. All images and presentation are subject to copyright protection. Written permission must be obtained before use. Thank you.